Procurement operating models:
Procurement operating models: attention is the scarce resource.
Many procurement functions are busy yet value-thin: heroic firefighting, weak market intelligence, inconsistent evaluation records.
The constraint isn’t effort—it’s executive attention.
Treat procurement as a designed operating system: crisp policies that people actually use:
- Standard checklists for specifications
- Evaluation templates that force comparative thinking
- Conflict-of-interest steps that can’t be skipped
- A single version of truth for supplier performance
Then measure what matters: challenge-resilience. If an award is contested, can a cold reader reconstruct the decision and arrive at the same conclusion? Consider publishing (internally) a monthly “defensibility score” for recent awards.
What you measure improves.
And when procurement becomes legible, you get both compliance and cost discipline—without turning every purchase into a drama.
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