The emphasis is on balancing technology with the human touch: Personalisation and ethical AI are indeed game changers for client engagement in 2025. Don’t miss out on the insights that could redefine your approach to client engagement.
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How Companies are Preparing for the Next Generation of Customers
How Companies are Preparing for the Next Generation of Customers How are companies preparing for the next generation of customers? This Duja Consulting video dives into the strategies businesses are adopting to meet the expectations of younger, tech-savvy, and socially conscious consumers. Key takeaways: Watch the video to discover how forward-thinking companies stay ahead of […]
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Burnout Prevention Programs: Building a Sustainable Work-Life Balance
Burnout prevention is essential in creating resilient and sustainable workplaces. I especially appreciate the emphasis on initiatives like flexible work arrangements and mental health days—these truly reflect the evolving needs of the modern workforce.
Continue ReadingDeveloping Leadership Skills Through Performance Reviews
What a valuable perspective on using performance reviews as a tool for leadership development! Seeing how such a routine process can be transformed into an opportunity to foster growth, build trust, and enhance essential leadership skills is inspiring.
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Data-Driven Bulk Recruitment: Making Smarter Hiring Decisions
Leveraging data analytics in bulk recruitment is a game-changer for improving efficiency and finding the right talent at scale. The emphasis on reducing bias and enhancing the candidate experience resonates strongly—key steps towards building inclusive and effective teams.
Continue ReadingSustainability in Customer Service: Creating Eco-Friendly Practices
Embedding sustainability into customer service is not just a responsible choice—it’s a strategic one that resonates deeply with today’s eco-conscious customers. The focus on practical steps like green delivery options and promoting product repairs stood out.
Continue ReadingCustomer Service as a Revenue Driver: Transforming Support into Sales
This is an insightful perspective on the evolving role of customer service. Transforming it from a support function into a revenue generator aligns perfectly with the modern emphasis on customer-centricity. The points about personalisation and leveraging technology really stood out—meeting customers where they are with tailored solutions is the future. I’m excited to see how more companies adopt these strategies and redefine the value of customer interactions.
Continue Reading10 Crucial Mistakes to Avoid in Your Job Interview as a Graduate or School Leaver
This is such a valuable video for anyone entering the job market! The tips on researching the company and preparing thoughtful questions really resonate with me—they show genuine interest and make such a strong impression.
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How to Ace Your Interview: Advice for New Entrants to the Job Market
This is such a valuable read for anyone starting their career journey. The practical tips on preparation and showcasing soft skills are especially helpful. It is a must-share for all graduates and school leavers gearing up for interviews.
Continue ReadingMeasuring Success in Bulk Recruitment: KPIs Every CHRO Should Track
Measuring Success in Bulk Recruitment: KPIs Every CHRO Should Track Efficient Recruitment, Measurable Results. Hiring on a large scale can be a game-changer for organisations, but how do you measure its success? Our latest Duja Consulting video explores the key performance indicators that every CHRO should track to ensure their bulk recruitment initiatives are efficient, […]
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