October 31, 2024
Customer Service
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The Future of Customer Service: AI and Human Collaboration

Today’s Duja Consulting video explores how AI and human collaboration can drive superior customer service.

This is an excellent insight into how AI and human collaboration shape customer service’s future! It’s impressive how AI can streamline operations, allowing human agents to focus on delivering a more personalised and empathetic experience. The balance between technology and human touch is key to customer satisfaction and loyalty. I look forward to seeing how businesses innovate in this space.

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